Privacy Policy

1. Introduction

Welcome to Magic Eden Guide ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://magiceden.ing-international.com/ and use our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Subscribe to our newsletter
• Fill out contact forms
• Communicate with us via email or other channels
• Participate in surveys or promotions

This personal information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visits
• Click-stream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality
• Deliver personalized content and advertisements
• Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Service Provision: To provide, maintain, and improve our website and services
• Communication: To respond to your inquiries, send newsletters, and provide customer support
• Personalization: To customize content and recommendations based on your interests
• Analytics: To understand user behavior and improve website performance
• Marketing: To send promotional materials and updates about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect, prevent, and address technical issues and fraudulent activities

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users. These providers include:

• Web hosting services
• Email marketing platforms
• Analytics services (e.g., Google Analytics)
• Customer support tools
• Payment processors

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms
• Prevention of fraud or illegal activities

4.3 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

5. Third-Party Services and Links

Our website may contain links to third-party websites and services, including:

• Social media platforms
• External resources and references
• Partner websites
• Advertising networks

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by contacting us using the information provided below.

8.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

8.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

8.4 Opt-Out

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly
• Adjusting your account settings

8.5 Cookie Management

You can control cookies through your browser settings and opt out of certain tracking technologies.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Effective Date" at the top of this policy
• Sending email notifications for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Information

13. Consent

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website.

Last Updated: January 1, 2025